1. 1 (one) Universal Agent Seat. Active Agents for 24/7/365, Shared Supervisor, Workspace, Equipment, Utilities, Generator, 3-layer power backup, Quality Control, HR and administrative support and Other Necessary Facilities; 2. Call Center Software, CRM Integration, Report Panel etc. Customization & Deployment; 3. Data Archival (Daily Call Record details with Caller ID, Caller Number, Date, Time, Call Duration, Call Type, and Agent Performance details) through email Communication; 4. Outbound Call Services for the PGCL Customer and Concern Persons.
- Tender ID
- ð Register to see
- ð Published
- 1 Oct 2026, 3:00 PM (18 days ago)
- Earnest money
- â
- Document price
- ā§ģ1,500
- Pre-bid meeting
- 1 Oct 2026, 3:30 PM
- ð Last date to buy
- 26 Oct 2026, 11:00 AM
- Views
- 0
- Expiry
- 26 Oct 2026
- Opening
- 26 Oct 2026, 12:00 PM
- â° Submission deadline
- 26 Oct 2026, 12:00 PM 7 days left
Brief description
1. 1 (one) Universal Agent Seat. Active Agents for 24/7/365, Shared Supervisor, Workspace, Equipment, Utilities, Generator, 3-layer power backup, Quality Control, HR and administrative support and Other Necessary Facilities; 2. Call Center Software, CRM Integration, Report Panel etc. Customization & Deployment; 3. Data Archival (Daily Call Record details with Caller ID, Caller Number, Date, Time, Call Duration, Call Type, and Agent Performance details) through email Communication; 4. Outbound Call Services for the PGCL Customer and Concern Persons.